Scrum Master

Scrum Master

Tunbridge Wells, UK
Job Type:
Fixed Term
Closing Date:
Company Profile:

Scrum Master

6-12 Months initially 

Tunbridge wells/ Remote 


The Scrum Master will help educate the delivery team/squad in Agile methodology and ensure that the agreed principles are adhered to. They will facilitate the Scrum process, remove impediments, and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. They will assist in ensuring the team is self-organizing and self-managing to achieve its goals by coaching and teaching the right principles and practises. The Scrum Masters may be organised as a pool at the domain level.


Key responsibilities

  • Exhibit Lean-Agile Leadership and act as a custodian for the agile process by ensuring all scrum processes are used as intended
  • Lead the team's effort in relentless improvement by fostering a safe, transparent environment, to continually optimise delivery through a practice of inspection and adaptation
  • Act as an enabler for the effective functioning of the team and facilitate the team's progress towards their goals, including facilitating meetings and ceremonies to enable delivery
  • Encourage the identification and removal of impediments that hinder progress, to maximise the efficiency of the team
  • Protect the team against counterproductive stresses that undermine consistent delivery of quality software solutions at a sustainable pace
  • which will support them to deliver at a consistent and sustainable delivery velocity
  • Build high-performing teams by teaching, coaching, and mentoring all team members (internal and external) in the appropriate behaviours and practices, to enable the most efficient delivery of valuable outcomes, encouraging self-management and self-organisation
  • Support the Product Owner to maximise productivity
  • Coordinate and communicate effectively to establish clear lines of communication and accountability between key stakeholders and team members
  • Influence all management levels to consistently enable productive change, aligning to "servant leader" principles, and the appropriate empowerment with accountability
  • Facilitate any events necessary to achieve efficient and effective delivery
  • Establish clear lines of accountability and communications, between key stakeholders and team members

Knowledge/ Experience 

  • Proven experience as a Scrum Master or equivalent for a software development team that followed Agile principles, practices and theory
  • An understanding of various agile frameworks and techniques and experience of applying at least 2 of these
  • Experience being a passionate agent for change in organisations
  • Experience facilitating sessions with a wide range of stakeholders
  • Experience of building genuinely Agile teams in a large-scale enterprise
  • Experience working in a product-centric organisation preferred
  • Strong inter-personal, communication, collaboration and organizational skills
  • A proven track record of successfully coaching team members and key stakeholders to support them in tackling problems with curiosity and a drive to innovate in novel ways
  • Strong understanding of Software Development Lifecycle



  • Agile Methodology (i.e. Agile Program Management, Scrum Master)
  • Design Thinking Facilitation/ Facilitation
  • DevSecOps Methodologies
  • Relentless Improvement Mindset (Kaizen)
  • Scrum Master Certification (Professional Scrum Master (level 1) or equivalent)
  • Stakeholder management
  • Coaching, influencing & negotiation


Behaviours/ Mindset 

  • Manages Ambiguity - Operates effectively, even when things are not certain or the way forward is not clear.
  • Cultivates Innovation - Creates new and better ways for the organization to be successful.
  • Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.
  • Drives Engagement & Empowerment - Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Strong situational awareness and adaptability - able to change approach and demeanour in real time to match the shift in demands of different situations and understand the cues that suggest a change in approach is needed.
  • Learning mindset - Actively seeks new ways to grow and be challenged using both formal and informal development channels Supports Nimble Learning - encourages and enables learning through experimentation when tackling new problems, using both successes and failures as learning opportunities. Encourages the team to experiment and take calculated risks in search of innovative solutions.
  • Drives Results - Consistently achieves results, even under tough circumstances.
  • Manages Conflict - Handles conflict situations effectively skilfully drawing upon a wide range of perspectives in order to find optimal solutions to challenging situations. Actively identifies areas of agreement, builds solid consensus around them, and leverages these to resolve issues.
  • Ensures Accountability - Holds self and others accountable to meet commitments.
  • Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.
  • Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals.
  • Being Resilient - Rebounds from setbacks and adversity when facing difficult situations
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