Business Analyst

Business Analyst

Pinsent Masons
Job Type:
Fixed Term
Closing Date:
Company Profile:

Role Overview

Pinsent Masons Vario provides a range of professional services to our clients. These include flexible legal provision, diversity & inclusion consultancy, legal project management, legal technology consultancy and managed legal services. We are developing our Managed Legal Services (MLS) to meet our clients' challenges in developing innovative, lower cost delivery models. Service lines will include contracting support, conveyancing, claims management, mass actions, volume litigation, document reviews and company secretarial among others.

This role is responsible for providing business analysis support as required on a broad range of change programmes and client projects, including business transformation, process improvement and technology design/implementation. The business analyst will work closely with delivery managers and stakeholders at all levels to identify and document business requirements, ensuring that the key business needs are met and translating them into user stories for service delivery teams. 

The business analyst will also produce change and communications materials as required including change impact and change readiness assessments, communication plans and associated communications. They will also work collaboratively with other members of MLS to support delivery of change programmes and client projects as required, and to provide consultancy-type support to our wider Vario teams.

Candidate Overview

If you are the ideal candidate for us, you will be a strong business analyst with experience of working in a programme and project delivery environment, and able to work with minimal supervision. You will be well organised with excellent communication skills and the ability to manage and prioritise multiple responsibilities. An analytical but pragmatic approach to problem-solving is essential, combined with commercial awareness to ensure that requirements are achievable and aligned with the firm's strategy. You will also need to build strong working relationships with all levels of staff across MLS, the Vario Group, the firm's lawyers and clients, so excellent communication skills are key. Preferably, you will hold a Business Analysis / Agile accreditation (e.g. AgileBA or BCS International Diploma in Business Analysis). In addition to this, you will have experience in the following:

  • Experience of working in the legal sector or professional services and an understanding of legal business processes.
  • Proven experience of following business analysis best practices, policies, procedures and processes with the ability to adapt them as appropriate to meet the specific needs of the change programme or project.
  • Proven experience with process modelling including the use of appropriate modelling tools, techniques and standards.
  • Understanding of procurement and selection processes including key activities required to manage relationships with third-party implementation partners and/or solution providers.
  • Working experience with various project delivery methodologies and approaches, e.g. Agile, Waterfall, Scrum, Kanban etc.
  • Understanding of product management principles and product ownership techniques to support the creation of themes, epics, features and user stories aligned to business plans and strategic technology roadmap.
  • Understanding of core legal systems, e.g. iManage Work, Aderant PMS, Interaction CRM and BigHand is preferred but not essential.

What can we offer you?

  • Agile working i.e. the opportunity to work from home, subject to diary commitments;
  • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days;
  • The ability to claim up to 5 days towards parental or caring responsibilities;
  • Contributory pension of up to 5%;
  • Private healthcare;
  • Death in service cover (4 x base salary);
  • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
  • Cycle to work scheme;
  • We envisage this role being full time, however, we are open to considering flexible working arrangements.

For any queries or for a copy of the full job description, please contact our in-house recruiter, Bhavika Upton. Please note we only accept CVs that are logged on the Recruitment portal.

At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.

About our culture:
Champion change, promote progress and enable everyone, to make business work better for people.

Our purpose informs everything we do. In combination with our code and values it gives us a clear direction for how we can make business work better for people for you, our colleagues, our clients and the wider community.

How flexible working works with us:
As part of the firm's HR strategy we are committed to being supportive about flexible working patterns and consider it important that we allow all individuals the opportunity to take advantage of flexible working should they wish to and if the firm can accommodate it. At application stage our recruitment team are happy to discuss what flexibility is required and will always have open and honest conversations with the hiring team to agree what works for you and the business.
We are a truly agile firm and believe work is something we do and not somewhere we go. Agile workers may work from any location – including but not necessarily from home. They may also break up their working day to enable them to take time out for caring, family or other interests and responsibilities, before completing their work outside traditional, 'core' office hours.
In 2021 we introduced a Carers Policy to help support individuals in the business with significant caring responsibilities, allowing up to five days paid carers leave per year on top of the standard holiday allowance.

How we support parents:
- Flexible working policy
- Agile working policy
- Carers Leave policy
- At senior support level, you are entitled to private healthcare for you and your immediate family
- Employee Assistance Programme provides lots of useful information on looking after your health and wellbeing of you and your family
- Access to a savings platform to get discounts and offers from some of the UK's most popular retailers and attractions.
- Family Matters support network
- Maternity/ Paternity leave
- Global Family Leave (new in 2022) offering new parents – whether expecting or adopting – 16 weeks of paid leave up to the child’s first birthday, for parents of any gender, regardless of where you are based.

Closing Date:
Job Id: